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Outsourcing vs Hiring: 5 tips to help craft your recruitment strategy

When starting a business of any size or shape; hiring, managing and retaining talent can be one of the most taxing parts of the job. But can also be the most rewarding.

For startups, this can be particularly crucial. As finding the right people who can thrive in a high pressure environment, bring the right skill sets and come at an affordable price – can be like finding a needle in a haystack.

Here at The Point Consultancy, we believe that good talent can be outsourced, especially in busy periods or through tough economic times like the one we’re in. 

That said, there is a balance. And having a robust recruitment plan in place, for at least the next 12 months is crucial. 

Here are our top tips to help shape yours.

1: Create your ideal org structure 

Startup structures are often defined by the founders and the skill sets available, but this isnt always the best approach.

Sit back, take a fresh look at it and build your ‘dream’ organizational structure. This should be defined by 

  1. What type of business are you? Here are the 5 common structures
  2. What are your objectives over the next  12 months? Here are some strategic frameworksto help you define them 
  3. What skill sets and experience will you need to meet your goals?

2: Map your people, and know your limitations

As business owners, we all wear multiple hats. My typical day can go from sales director, to social media manager to PA in a matter of hours. But when it comes to business critical decisions and workstreams, understanding your limitations is key.

Start to map your existing skill sets into your dream org structure. You’ll likely need to do some ‘double-hatting’ in some instances, especially in times of growth. But understand what you can and can’t do, as this will help you understand the gaps. 

These gaps should form your hiring plan for the next 12 months.

3: Understand what you need vs what you can afford 

As you know, calculating your best and worst case run-rate is a constant mental calculation done by most businesses owners. Use this to understand what you can afford, prioritising roles that are most business critical. 

If there is a particular area you need support in but can’t afford a full time hire, explore outsourcing specific roles to freelancers or consultants like here at The Point Consultancy. This is the perfect way to inject some senior support at a crucial point. 

4: Manage your expectations. Pay cheap, pay twice.  

One of the big pitfalls I’ve seen with founders; is the enormous amount of pressure they put on their staff. This can exude out of them because of the enormous amounts of pressure they’re under themselves. 

However, this can be particularly stressful on junior team members, who are often hired as an affordable resource in the early stages. 

Junior team members need nurturing and time to learn. If you don’t have capacity, don’t do it . You’ll burn too much time and not give them the support they need. They also may not have the experience to deliver the strategic or level of input you’re looking for. 

If you can, spend tactically on senior consultants and use the juniors to roll out the plans. It may seem expensive, but you’re paying for experience which will help you meet your goals much faster. 

5: Try-before-you-buy

I’ve always said that hiring is a 50:50 gamble. No matter how people come across in interviews or on paper, and no matter how much due-diligence you do, you never know how people will fit into your businesses until they’re in amongst it.

I’ve seen many occasions of people who ace the process, then turn up like they’ve just wandered off the street and have no clue what they’re doing. 

Some people are just good at selling themselves.

Ensure you put enough safety measures in place to protect your businesses in case the person doesn’t work out. 

If you are making a full time hire, ensure there is a 3 month probationary period in place. Invest the time in setting clear KPIs and ensure the right reviews are done. 

If possible, try freelance resources first. It may be slightly more expensive, but at least gives you the security that can you 

If you’d like to chat about how we can help with outsourced talent, get in touch today.  | LinkedIn: Laura Kaye Bell

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